Sorry for the inconvenience, this item comes with an ‘Auto Standby’ feature activated, which will automatically power the soundbar off after about 20-minutes of not receiving an audio signal. Some televisions may cause the soundbar to turn off in the middle of a program due to a weak audio signal. If you find that your ZVOX TV Soundbar is turning off while you are watching TV, you can follow the steps below to disable that feature:
While the speaker is OFF, press and hold the power button on the ZVOX remote until "nA" appears on the display. The system should not shut down automatically and if it does please contact us again.