We’ve made the Auto Standby feature as sensitive as we possibly could. The problem is if there’s a weak audio signal coming into the speaker, the speaker will start to count down to turn off because the audio fell below a certain threshold.
This item comes with an ‘Auto Standby’ feature activated, which will automatically power the soundbar off after about 20-minutes of not receiving an audio signal. Some televisions may cause the soundbar to turn off in the middle of a program due to a weak audio signal. If you find that your ZVOX TV Soundbar is turning off while you are watching TV, you can follow the steps below to disable that feature:
Press and hold the power button on the remote while the speaker is On for 5 seconds until noAs or AS appears. OR
1) Press and hold Other Settings while the speaker is ON for 3 seconds.
2) Once you see "PS 0" start to flash on the display, release the button and slowly press and release the Volume plus (+) button until you reach the “PS 11” setting.
3) “PS 11” will flash for a few seconds, then you will see "noAS" flash on the display 3-times which stands for ‘No Auto Standby’, then the display will disappear.
Please email us back or call 866-367-9869 if you have any questions.