Sorry for the inconvenience, this item comes with an ‘Auto Standby’ feature activated, which will automatically power the soundbar off after about 20-minutes of not receiving an audio signal. Some televisions may cause the soundbar to turn off in the middle of a program due to a weak audio signal. If you find that your ZVOX TV Soundbar is turning off while you are watching TV, you can follow the steps below to disable that feature:
While the speaker is ON, press and hold the power button on the ZVOX remote for 5 seconds and NoAs will appear on the display. The system should not shut down automatically and if it does please contact us again.