In-Warranty, Defective Exchange or Repair Policy


If you need to contact us for an exchange or repair, please email us at info@zvoxaudio.com or call 866-367-9869 for instructions. Please have the order number, description of the problem and model number handy. 


If you did not purchase the unit directly from us, we will also need to see a copy of your sales receipt or invoice. At our discretion, we will repair or replace the item under the terms of our warranty.  



*Products sent in for repair without an authorization and RMA# will be refused.*